Computer Support Specialist
The Computer Support Specialist certiﬁcate program at ASA provides an introduction to many areas of information technology including computer architecture, hardware, operating systems, network administration and support. The program is focused to train IT professionals to be competent in maintaining, troubleshooting and administering computers and offers students an intensive hands-on training using our dedicated computer and networking labs. Graduates should be able to provide on-site support for mainly users of Microsoft Windows platform. This program includes courses helpful to pass the CompTIA A+, Network+ and Microsoft Certiﬁed Technology Specialist (MCTS) certiﬁcations, three of the valued certiﬁcations in Information Technology ﬁeld.
Computer Support Specialist Program Learning Options
To help New York residents from all corners of the state complete this program, the program is offered both on-campus, and – remote! What is remote…?
Remote is an exciting new opportunity to attend a class at a specific day, a specific time, and get live instruction from a teacher – but, all from the comfort of your own home.
Rather than driving to campus, parking, and walking to class – you can simply log into your Computer Support Specialist program from anywhere with a good WiFi signal. You can even study internationally as long as you can attend one on-campus class per semester!
Fill out the form to learn more and get started now.
Upon successful completion of the program, graduates should be able to demonstrate the ability to:
- Install, conﬁgure and maintain basic computer systems including hardware, peripherals, and commonly used application software and operating systems.
- Diagnose, troubleshoot and resolve hardware, software or other network and system problems, and replace components if necessary.
- Design, install, conﬁgure and maintain local area networks.
- Perform backups and disaster recovery.
As technology drives the 21st-century business market, many companies are bringing their e-commerce and IT divisions in-house. Computer Support Specialists are necessary personnel in every industry, from large IT firms to non-profits. Certified Computer Support Specialists can find positions as tech and customer support, content managers, webmasters, network analysts, IT support staff and repair experts among others. Graduates may choose to seek further related certifications or pursue an associate or baccalaureate degree program upon completion.
The Computer Support Specialist certificate program requires the successful completion of 30 credit hours for graduation.
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