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Student Support Services

Living in New York City can be exciting and challenging. At ASA, we want you to be successful in life, as well as in school. For those times when the challenges seem as if they are too much for you to handle, we have developed a list of support services that may be of help to you.

The following support services are available to you, free of charge, through New York City agencies as needed:



  • Health Services

    AccessNYC Benefits Information

    • Access NYC: a free service that helps you find out if you may qualify for over 30 City, State and Federal benefit programs such as Medicaid, Food Stamps or help with utility bills.
      www.nyc.gov/accessnyc

    • NYS Office of Temporary and Disability Assistance (OTDA): Providing temporary cash assistance, help in paying for food, heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.
      http://otda.ny.gov/about/

    Health Insurance

    HIV/AIDS Services

    • Brooklyn AIDS Task Force: Provides comprehensive HIV/AIDS related services to underserved racial /ethnic minority communities in the borough.
      25 Chapel Street, Room 605, Brooklyn, NY 11201
      Tel: (718) 596-3635
      http://www.bac-ny.org/ny/index.php

    • Chelsea Health Center: NYC Department of Health and Mental Hygiene: Free HIV and STD Testing. HIV Testing is anonymous and confidential. Clinic opens Mon.-Fri., 8:30am-4:00pm Sat., 8:30am-12:00noon. Extended HIV testing only: Tue.-Thurs., 5:00pm-7:00pm.
      303 9th Ave. 2nd Floor, New York, NY 10001
      Tel: (877) 364-8191 or call HIV hotline (800) 825-8448

    • HIV Law Project: is the only organization of its kind in NYC dedicated to providing comprehensive legal services exclusively to low-income people living the HIV/AIDS. Some of the services provided include housing and eviction prevention, family law, employment law and benefit issues, immigration law, HIV related confidentiality and discrimination issues.
      15 Maiden Lane, 18th Floor, New York, NY 10038
      Tel: (212) 577-3001

    • Housing Works: provides comprehensive services to homeless and low-income New Yorkers living with HIV/AIDS. Supportive services include but are not limited to housing, healthcare, meals and nutritional counseling, mental health and substance use treatment, job training, and legal assistance.
      Women’s Health Center
      57 Willoughby Street, Lower Level, Brooklyn, NY 11201
      Tel: (212) 577-3001

    Family Health

    • Center for Disease Control and Prevention-College Health and Safety- College is full of exciting new experiences, from meeting people to living away from home. But, college can also be stressful as you try to develop new routines, maintain a healthy diet, and manage responsibilities on your own. Provides tips and information to stay safe and healthy in college.
      http://www.cdc.gov/family/college/index.htm

    • Center for Disease Control and Prevention-Kids and Teens- Information to help you guide your kids in making choices that will lead to healthier lives.
      4770 Buford Highway MS E-89, Atlanta, Georgia 30341
      Tel: (770) 488- 8190
      http://www.cdc.gov/family/kids/index.htm

    • Center for Disease Control and Prevention-College Health and Safety- College is full of exciting new experiences, from meeting people to living away from home. But, college can also be stressful as you try to develop new routines, maintain a healthy diet, and manage responsibilities on your own. Provides tips and information to stay safe and healthy in college.
      http://www.cdc.gov/family/college/index.htm

    Mental Health

    • LIFENET (Crisis Intervention Contact Information): New York City's only toll-free, multilingual, multi-cultural, confidential referral hotline network available 24 hours a day, 7 days per week for anyone seeking help for mental health and/or substance abuse treatment. For additional information contact: 1-800-LIFENET (800 543-3638)
      http://www.mhaofnyc.org/lifenet.html

    • Mental Health Treatment Locator: Lists facilities providing mental health services to persons with mental illness across the United States.
      Tel: (800) 662-HELP
      http://findtreatment.samhsa.gov/MHTreatmentLocator/faces/addressSearch.jspx?state=NY
    • National Suicide Prevention Lifeline:Lifeline centers are actively involved in providing referrals to mental health professionals who can help you work through whatever issues you are dealing with, no matter how large or small. Learn more about mental health, how to find a therapist or support group, and how to develop a safety plan. By calling (800) 273-TALK (8255) you’ll be connected to a skilled, trained counselor at a crisis center in your area, anytime 24/7.
        http://www.suicidepreventionlifeline.org/

    • New York State- Office of Mental Health: Promotes the mental health of all New Yorkers with a particular focus on facilitating hope and recovery for adults with serious mental illness and children with serious emotional disturbances.
      44 Holland Avenue, Albany, NY 12229
      Tel: (800) 597-8481
      http://www.omh.ny.gov/index.html


    • The Trevor Project: organization that provides crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, and questioning youth.
      The Trevor Lifeline: (866) 488-7386
      NY Office Tel: (212) 229-1510

    Men’s Health

    • Center for Disease Control and Prevention-Men: Provide information and awareness of preventable health problems, promote healthy living, and encourage early detection and treatment of disease among men and boys.
      Tel: (800) 232-6348
      http://www.cdc.gov/men/

    • Center for Disease Control and Prevention Gay and Bisexual Men’s Health: Provides information on health topics affecting gay and bisexual men.
      Tel: (800) 232-4636
      http://www.cdc.gov/men/



    • HIV/AIDS: Please refer to HIV/AIDS Services above

    Women’s Health

    • Center for Disease Control and Prevention-Women: Promotes and protect health, safety, and quality of life of women at every stage of life.
      Tel: (770) 488-8190
      http://www.cdc.gov/women/

    • National Organization for Women: Aims to end violence against women, advance women in the workplace, promote reproductive freedom, transform images of women in the media, and secure equality for LGBTQ people.
      150 W 28th Street, Suite 304, New York, NY 10001
      Tel: (212) 627-9895
      http://www.nownyc.org/women/index.php/resource.php


    • Women’s Health.gov-Women: Offers tools to help women of all ages and backgrounds live stronger, healthier, and even longer lives.
      Tel: (202) 690-7650
      http://www.womenshealth.gov/

    • HIV/AIDS: Please refer to HIV/AIDS Services above

    Veterans

    • Veterans Health Administration: Home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million Veterans each year.
      Tel: (800) 827-1000
      http://www.va.gov/health/default.asp

    • Veterans Crisis Line: The Veterans Crisis Line is staffed by caring, qualified VA responders—many who are Veterans themselves. They understand what Veterans have been through and the challenges Veterans of all ages and service eras face. Whatever’s got you down—chronic pain, anxiety, depression, sleeplessness, anger, or even homelessness—a Veterans Crisis Line responder can provide support, day or night.
      Tel: (800) 273-8255 Press 1
      http://veteranscrisisline.net/ForVeterans.aspx


  • Food and Housing Services

    Emergency Disasters

    • Federal Emergency Management Agency (FEMA): Coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.
      Disaster survivors can contact: (800) 621-FEMA (3362)
      http://www.fema.gov/

    • NYC Office of Emergency Management (OEM) Ready NY Guides: The guides offer tips and information designed to help New Yorkers prepare for all types of emergencies. The brochures available are on general preparedness, pandemic flu, flooding, hurricanes, beat the heat, pets, kids: k-12, kids: middle school & high school, among others.
      http://www.nyc.gov/html/oem/html/ready/ready_guides.shtml

    • NYC Public Health Emergency Preparedness: Provides information on how to be prepared for emergencies. Personal & family safety, home safety, seniors and disabled, coping in a disaster and helping others are some of the topics you are able to search for on this site. For all NYC inquiries, you can call 311 or visit 311 Online
      http://www.nyc.gov/html/doh/html/em/emergency-homepage.shtml

    Food and Nutrition Programs


    • GrowNYC: Provides information about food market locations. Each market is an anchor to its community providing not only fresh, locally-grown food, but a gathering place where neighbors can come together, share recipes, watch a cooking demonstration, take a tour with a chef and learn about local agriculture
      51 Chambers Street, Room 228, New York, NY 10007
      Tel: (212) 788-7900
      http://www.grownyc.org/ourmarkets


    • NYS Department of Health-Nutrition Division: Provides information about nutritious food and educating people about making healthy lifestyle choices.
      Child and Adult Care Food Program: Tel: (800) 942-3858
      Growing Up Healthy Hotline: Tel: (800) 522-5006
      http://www.health.ny.gov/prevention/nutrition/index.htm

    • Supplemental Nutrition Assistance Program (SNAP): SNAP can help you put healthy food on the table. SNAP monthly benefits can be used to purchase food at authorized retail food stores. SNAP benefits help low-income working people, seniors, the disabled and others feed their families.
      Human Resources Administration
      Tel: (718) 557-1399 or (877) 472-8411
      http://otda.ny.gov/programs/snap/

    Housing/Shelter Programs

    Emergency Shelter

    • Earn Benefits.org Emergency Shelters: locations where you can go to get immediate shelter, food, and other resources to help you get back on your feet, find jobs and housing.
      • MANHATTAN
        • MainChance: 120 E 32nd St. NY, NY 10017
        • Jonh Heuss House: 42 Beaver St. NY, NY 10004
        • Olivieri Center for Women: 257 W 30th St. NY, NY 10001
        • Neighborhood Center for Homeless People: 237 E 77th St. NY, NY
        • Peter’s Place: 123 W 23rd St. NY, NY 10011
        • Project Rescue: 315 Bowery NY, NY 10003
      • BRONX
        • The Living Room: 890 Garrison Ave. Bronx, NY 10011
      • BROOKLYN
        • Bond Street Drop: In Center 39-41 Bond Street BK, NY 11201
        • The Gathering Place: 2402 Atlantic Ave. BK, NY 11233
      • STATEN ISLAND
        • Project Hospitality Drop-In-Center: 25 Central Ave. Staten Island, NY 10036
      http://newyork.earnbenefits.org/page.php?pageID=1512

    For Families
    NYC Department of Homeless Services- defines a family as 1. Legally married couples with or without children; 2. Single parents with children; 3. Pregnant women; 4. Unmarried couples, with or without children, who have cohabited for a substantial period of time and demonstrate a need to be sheltered together.

    • Intake Facility for Families with Minor Children (Under 21) and Pregnant Women Prevention: Assistance & Temporary Housing (Path)
      346 Powers Avenue Bronx, NY 10454
      Tel: (917) 521-3900 or 311
    • Intake Facility for Adult Families with No Children: Adult Family Intake Center (AFIC)
      400 E 29th St. (1st Avenue) New York, NY 10016
      Tel: (212) 481-4704 or 311
      http://www.hud.gov/local/ny/homeless/familiesshelters.cfm

    Men

    • The Bowery Mission: Men’s Shelter: offers a broad range of services to help those who are hungry, homeless or in need of medical care. The Bowery Mission also provides help for those struggling with addictions.
        227 Bowery New York, NY 10002
      Tel: (212) 674- 3456 or (800) Bowery-1
      http://www.bowery.org/get-help/

    • Homes & Communities: U.S. Department of Housing and Urban Development: Homeless Men-Intake Shelter- This is an intake and assessment shelter for single homeless men. The stay at an Assessment Shelter could be about ninety days. During the initial or "intake" period the homeless individual receives a comprehensive evaluation, including a medical examination, assistance with entitlements applications, if needed, an employment evaluation and, where applicable, a substance abuse and/or psychiatric evaluation. Sometimes, as a result of these evaluations, a homeless person may be transferred to a shelter where his/her particular needs will be addressed.
        400-430 E 30th Street (Near 1st Avenue) NY, NY 10016
      Tel: (212) 481-4730 or (212) 637-5350
      http://www.hud.gov/local/ny/homeless/menshelters.cfm
      Or
      http://newyorkcity.ny.networkofcare.org/mh/services/agency.aspx?pid=DepartmentofHomelessServicesHomelessMenIntakeShelter_754_2_0

    Single Adults


    • Earn Benefits.org-Emergency Shelters - locations where you can go to get immediate shelter, food, and other resources to help you get back on your feet, find jobs and housing.  MANHATTAN
      -MainChance: 120 E 32nd St. NY, NY 10017
      -Jonh Heuss House: 42 Beaver St. NY, NY 10004
      -Olivieri Center for Women: 257 W 30th St. NY, NY 10001
      -Neighborhood Center for Homeless People: 237 E 77th St. NY, NY
      -Peter’s Place: 123 W 23rd St. NY, NY 10011
      -Project Rescue: 315 Bowery NY, NY 10003
      BRONX
      -The Living Room: 890 Garrison Ave. Bronx, NY 10011
      BROOKLYN
      -Bond Street Drop: In Center 39-41 Bond Street BK, NY 11201
      -The Gathering Place: 2402 Atlantic Ave. BK, NY 11233
      STATEN ISLAND
      -Project Hospitality Drop-In-Center: 25 Central Ave. Staten Island, NY 10036
      http://newyork.earnbenefits.org/page.php?pageID=1512

    Women


    • HELP Women’s Shelter: Serves single homeless women, age 18 and older. The center has 40 transitional living beds and 135 assessment beds. The assessment center is designed to help clients create and implement a plan to move into transitional or permanent housing. All clients receive medical and psychiatric attention.
      116 Williams Avenue (b/w Liberty Ave. and Glenmore Ave.), Brooklyn, NY
      Subway: C to Liberty Ave.
      Tel: (718) 483-7700
      http://www.helpusa.org/Housing/Transitional/HELP_womens_center

    • Urban Pathway, Inc. Olivieri Drop-in Center for Homeless Women: This is a 24/7 drop-in center for adult homeless women. Services include: access to meals, clothing, showers and rehabilitation and recovery programs. Also provide on-site medical, mental health and substance abuse assessments. The center also provides individual counseling, entitlement assistance, banking facilities; vocational training, money management and instruction in other independent living skills, with the end goal of helping clients successfully transition to housing.
      257 West 30th Street (9th Floor) New York, NY 10011
      Tel: (212) 736-7385
      http://www.urbanpathways.org/olivieri.asp

    • Project Rescue Drop In Centers - Bowery Residents Committee, Inc.: Bowery Safe Haven- Serves all homeless individuals ages 18 and over. Depending on circumstances, clients are offered on-site medical care (PPD testing, physical exam, HIV testing) including detoxification and long term rehabilitation referrals, psychiatric assistance, as well as assistance with entitlements and vocational training. The center provides meals and clothing and also specializes in working with veterans.
      315 Bowery St. 2nd Floor New York, NY 10003
      Tel. (212) 533-5656
      http://newyorkcity.ny.networkofcare.org/mh/services/subcategory.aspx?tax=BH-1800.3500

    Youths Under 21

    • Covenant House: Serves youth that are running away from home, were thrown out by a family member, or are coming from the subways or the streets. Covenant House serves over 400 homeless youth daily. Services provided include health, mental, mother and child programs, transitional housing, substance abuse, vocational training among others.
      460 West 41st Street New York, NY 10036
      Tel: (212) 613-0300
      http://www.covenanthouse.org/homeless-charity/new-york


  • Drug and Alcohol Abuse Prevention

    Drug & Alcohol Abuse Prevention

    • Alcoholics Anonymous: Fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.
      A.A. World Services Inc.
      P.O. Box 459 New York, NY 10163
      Tel: (212) 870-3400
      (http://www.aa.org/?Media=PlayFlash)


    • Al Anon Support for family members & friends of alcoholics:
      Al-Anon Family Intergroup of Greater New York, Inc.
      4 West 43rd Street, Suite 617, New York, NY 10036
      Tel: (212) 941-0094
      http://www.nycalanon.org/about.php

    • Anchor House, Inc.: Substance Abuse Treatment
      1041-47 Bergen Street, Brooklyn, NY 11216
      Tel: (718) 771-0760


    • Anchor House - Substance Abuse Center for Women: helps those that are disenfranchised, homeless, those that are in prison and chemically dependent lead drug-free productive and meaningful lives.
      http://www.anchorhousenyc.org/583783

    • Interfaith Medical Center: Chemical Dependency Outpatient Services: This is an outpatient alcoholism and substance abuse program for adults (18+). The treatment is focused on helping patients achieve abstinence through a variety of educational, cognitive-behavioral and creative art therapy groups. Groups focus on educating patients about substance abuse, relapse prevention and health issues.
      1545 Atlantic Avenue, 3rd Floor, Brooklyn, NY 11213
      Tel: (718) 613-4000 (718) 613-4450 or (718) 613-4330
      http://www.interfaithmedical.com/patientservices.html

    • Narcotics Anonymous: The group atmosphere provides help from peers and offers an ongoing support network for addicts who wish to pursue and maintain a drug-free lifestyle. Our name, Narcotics Anonymous, is not meant to imply a focus on any particular drug; NA’s approach makes no distinction between drugs including alcohol and membership is free.
      http://www.na.org/


    • New Directions Alcohol and Substance Abuse Treatment Program: an out-patient chemical dependency treatment program which has developed an integrated clinical approach to treatment that focuses on the chemically dependent individual and their immediate social environment. In addition, the program includes aftercare to help the chemically dependent individual secure their place on the road to recovery.
      202 Flatbush Avenue, Brooklyn, NY 11217
      Tel: (718) 398-0800
      http://www.newdirectionsbrooklyn.com/chemical-dependency/index.php



  • Social and Legal Services

    Social Services

    • NYC Human Resources Administration-Department of Social Services- provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency. Programs and services include temporary cash assistance, public health insurance, food stamps, home care for seniors and the disabled, child care, adult protective services, domestic violence, HIV/AIDS support services and child support enforcement.
        Service Line/Intake Unit
      400 8th Avenue, 2nd Floor, New York, NY 10001
      Tel: (212) 971-0626
      http://www.nyc.gov/html/hra/html/home/home.shtml

    Ex-Offender Services

    • CAMBA Prison Re-entry Program: provides re-entry assistance and employment placement to individuals who are returning to local communities after release from prison. Eligible program participants are those who have never been convicted of a violent crime and have been released from prison within the last six months.
      CAMBA Main Office
      1720 Church St. 2nd & 3rd Floors, Brooklyn, NY 11226
      Tel: (718) 287-2600

    • Girls Re-entry Assistance Support Program (GRASP): Serves females 13-18 years old that were adjudicated or convicted of a crime. GRASP provides different services including counseling, career development, anger management and cultural programming. Girls will be set up with a mentor from faith based organizations. Despite the religious nature of the setting young women are not required to participate in religious activities.
      Contact: Joan B. Gabbidon, Executive Director at (718) 250-2219 or Deborah Lashley, Program Manager at (718) 250-3804
      http://www.brooklynda.org/grasp/grasp.htm

    • Ready, Willing and Able: The Doe Fund: it uses paid transitional work and a holistic, individualized service package to send individuals into the workforce and out of cycles of homelessness, crime, and addiction.
      Brooklyn
      520 Gates Avenue, Brooklyn, NY 11216
      Tel: (718) 628-3223
      Manhattan
      2960 Frederick Douglass Boulevard, New York, NY 10039
      Tel: (212) 690-6480
      http://www.doe.org/rwa.cfm

    Legal Assistance

    • HIV Law Project: (Please refer to: HIV/AIDS Services)


    • Legal Aid Society: is a private, not-for-profit legal services organization dedicated to providing quality legal representation to low-income New Yorkers. The Society provides a comprehensive range of legal services in three areas: the Civil, Criminal and Juvenile Rights Practices.
      199 Water Street, New York, NY 10038
      Tel: (212) 577-3300
      http://www.legal-aid.org/en/home.aspx

    LGBTQ


    • The Lesbian, Gay. Bisexual & Transgender Community Center: We strive to serve the LGBT community with a full-service, multi-faceted approach to programming, from hosting arts and entertainment events, advocacy groups and family gatherings to offering youth, recovery and overall wellness programs. The Center creates awareness for HIV and AIDS, as well as provides counseling, education, prevention and bereavement services.
      208 West 13th Street, New York, NY 10011
      Tel: (212) 620-7310
      http://www.gaycenter.org/about

    • The Trevor Project: organization that provides crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, and questioning youth.
      The Trevor Lifeline: (866) 488-7386
      NY Office Tel: (212) 229-1510
      http://www.thetrevorproject.org/Programs

    Domestic Violence Victim Services

    • Mayor’s Office to Combat Domestic Violence: Counseling Services for Victims- Counselors provide crisis counseling, safety planning, assistance with finding shelter, referrals to social service programs, police advocacy, and other crucial services. Calls can be made on behalf of a friend or family member. Please call the hotline at 800-621-HOPE (4673) for more information.
      http://www.nyc.gov/html/ocdv/html/services/counseling.shtml

    • Mayor’s Office to Combat Domestic Violence: Family Justice Center- This program enables victims to meet with a prosecutor, speak with a trained counselor, and applies for housing and financial assistance in just one visit.
      NYC Family Justice Center-Bronx
      198 E 161 St. 2nd Floor Bronx, NY 10451
      Tel: (718) 508-1222

      NYC Family Justice Center-Brooklyn
      350 Jay Street 15th Floor Brooklyn, NY 11201
      Tel: (718) 250-5111

      NYF Family Justice Center-Queens

      126-02 82nd Ave. Kew Gardens, NY 11415
      Tel: (718) 575-4500

    • National Organization for Women: Domestic Violence--Aims to end violence against women, advance women in the workplace, promotes reproductive freedom, transform images of women in the media, and secure equality for LGBTQ people.
      150 W 28th Street, Suite 304, New York, NY 10001
      Tel: (212) 627-9895
      http://www.nownyc.org/women/index.php/home/resource/domestic-violence


    • Safe Horizon: victim assistance organization that provides support, prevents violence, and promotes justice for victims of crime and abuse, their families and communities. For more information and if you need help please contact:
      Domestic Violence Hotline: (800) 621-HOPE (4673)
      Crime Victims Hotline: (866) 689-HELP (4357)
      Rape & Sexual Assault Hotline: (212) 227-3000
      http://www.safehorizon.org/index/what-we-do-2/domestic-violence--abuse-53.html


  • Child Care Services

    Childcare

    • Childcare Programs: Most children are served through contracts with hundreds of private, non-profit organizations that operate childcare programs in communities across the city. Children - ages two months through 12 years - are cared for either in group childcare centers that are licensed by the Department of Health or in the homes of childcare providers that are registered by the Department of Health.
      http://www.nyc.gov/html/acs/html/child_care/child_care_information.shtml

    • HeadStart: Federal program that provides comprehensive services to enrolled children and their families, which include health, nutrition, social, and other services determined to be necessary by family needs assessments, in addition to education and cognitive development services. Head Start services are designed to be responsive to each child and family's ethnic, cultural, and linguistic heritage.
      Contact by E-mail: HeadStart@eclkc.ifo or Tel: (866) 763-6481
      http://eclkc.ohs.acf.hhs.gov/hslc/hs/about/contact


  • Bullying Prevention

    Bullying Prevention

    • Stopbullying.gov- provides information about bullying, how to identify if someone you know may be a victim of bullying and how to stop it. Learn how to prevent bullying in the schools and join community organizations to stop bullying.
      http://www.stopbullying.gov/resources/index.html/



  • Disability Services


    • Mayor’s Office for People With Disabilities: Works with other city agencies to assure that the concerns of the disabled community are addressed. We have developed a number of informative brochures and directories that detail programs, services, activities, and other resources that are accessible to people with disabilities.
        100 Gold Street 2nd Floor, New York, NY 10038
      Tel: 311 or (212)-NEW- YORK (Out- of- City)
      Tel: (212)504-4115 (Hearing Impaired)

        http://www.nyc.gov/html/mopd/html/home/home.shtml

    • Mayor’s Office for People With Disabilities-Federal, State & Local Laws: Provides you with general information on the laws that serve to protect the civil rights of people with disabilities in New York City
      http://www.nyc.gov/html/mopd/html/laws/laws.shtml

    • Mayor’s Office for People With Learning Disabilities: Resources for evaluation and other appropriate services for Learning Disabilities, which are manifested with problems in listening, understanding, speaking, reading, writing, reasoning, or mathematical ability.
      http://www.nyc.gov/html/mopd/html/specific/ld.shtml

    • National Center for Learning Disabilities: is committed to ensuring that all students with learning disabilities graduate from high school with a standard diploma—prepared for college and the workplace.
      381 Park Avenue South, Suite 1401, New York, NY 10016
      Tel: (212) 545-7510
      http://www.ncld.org/

    • U.S. Department of Health and Human Services-Office Of Disability-Topics: Oversees the implementation and coordination of programs and policies that enhance the
      health and well-being of people with disabilities across all ages, races, and ethnicities.
      Among the information covered are advocacy, community integration, health and human
      services, housing, education, employment for people with disabilities. If you have a
      general question regarding disability, please feel free to contact us, however we will only
      respond to inquiries that are submitted to the Office in writing (by post or email).
      E-mail: ODinfo@hhs.gov
      U.S. Department of Health and Human Services
      200 Independence Avenue, S.W. Room 637D, Washington D.C. 20201
      http://www.hhs.gov/od/topics/topics.html

    • NYS Office of Temporary and Disability Assistance- Fair Hearings: A fair hearing is a chance for you to tell an Administrative Law Judge from the New York State Office of Temporary and Disability Assistance, Office of Administrative Hearings, why you think a decision about your case made by a local social services agency is wrong. Information on how request or cancel a fair hearing, request an adjournment or reopening.
      Office of Administrative Hearings
      PO Box 1930, Albany, NY 12201
      Tel: (518) 474-8781
      http://otda.ny.gov/oah/
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Important Notice Regarding Online Privacy and Security

Privacy Policy

Effective Date: May 25th, 2018

ASA College, Inc.
151 Lawrence St.
Brooklyn, NY 11201
info@asa.edu

This document governs the privacy policy of our website www.asa.edu

Our privacy policy tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy policy also explains certain legal rights that you have with respect to your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

Your Rights

When using our website and submitting personal data (PD) to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your PD, you may have some or all of the following rights:
The right to be informed
You have the right to be informed about the personal data we collect from you, and how we process it.
The right of access
You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.
The right to rectification
You have the right to have your personal data corrected if it is inaccurate or incomplete.
The right to erasure (right to be forgotten)
You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.
The right to restrict processing
You have a right to ‘block’ or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.
The right to data portability
You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy policy.
The right to object
You have the right to object to us processing your personal data for the following reasons:

  • Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  • Direct marketing (including profiling); and
  • Processing for purposes of scientific/historical research and statistics.
  • Rights in relation to automated decision-making and profiling.

Automated individual decision-making and profiling
You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Filing a Complaint with Authorities
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.
For details about your rights under the law, visit https://goo.gl/F41vAV.

Definitions

‘Non-personal data’ (NPD) is information that is in no way personally identifiable. ‘Personal data’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data.
A “Visitor” is someone who merely browses our website. A “Member” is someone who has registered with us to use our services. The term “User” is a collective identifier that refers to either a Visitor or a Member.

Topics Covered in Our Privacy Policy

Information We Collect

Generally, you control the amount and type of information that you provide to us when using our website.
Our Legal Basis for Collecting and Processing Your Personal Data (PD)
Our legal basis for collecting and processing your personal data (PD) is based on and the necessity for the performance of a contract or to take steps to enter into a contract.
What Happens if you Don’t Give Us Your Personal Data (PD)
If you do not provide us with enough PD, we may not be able to provide you with all our products and services. However, you can access and use some parts of our website without giving us your PD.
We collect your PD in the following ways:
Automatic Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.
When Entering and Using Our Website
When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.
When Requesting Products or Services
If you request products or services from us, we collect your first and last name, email address, phone number, and other information listed.
When Using Our Services
When using our services, we may collect all or some of the following information relating to:

  • Phone Calls
  • Text Messages
  • Chat Sessions
  • E-Commerce Transactions
  • Form Submissions
  • Emails
  • Customer Defined Events
  • User Behavior

Website Chat Software
Our website contains chat software that enable visitors to communicate with us live online or offline by email. In some cases, visitors can communicate with us without becoming a member or requesting our products and services. When you use this chat software, we may collect some or all the following information: your email address, first name, last name, location, phone number and any other information you willingly choose to provide to us. You should limit the information you provide to us that is only necessary to answer your questions.

Our Use of Cookies

Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.
By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.
Strictly Necessary Cookies
These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all.
Performance Cookies
These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.
Media Cookies
These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
Advertising or Targeting Cookies
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
Session Cookies
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
Persistent Cookies
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.
We may also use cookies for:

  • Identifying the areas of our website that you have visited
  • Our website analytics
  • Remarketing our products or services to you
  • Targeted advertising and serving ads relevant to your interests
  • Affiliate marketing
  • Allowing you to share content with social networks

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.

Google Analytics Privacy Policy
Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/.
You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout.
Google Remarketing
Why am I seeing ads by Google for products I’ve viewed?
Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website’s owner might like to encourage you to revisit his/her site and buy a computer by showing you his/her ads again on other websites that you visit. We use remarketing for similar purposes. For this to happen, Google will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our site or other sites using remarketing.
You can opt out of Google’s use of cookies and remarketing at this link: https://support.google.com/ads/answer/2662922?hl=en or you can opt out using the Network Advertising Initiative opt out page at: http://optout.networkadvertising.org/#!/.
Facebook Remarketing
Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads. With Facebook remarketing you may see our ads on Facebook after you have visited our site. For this to happen, Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our website. To opt out of Facebook’s collection and use of information for ad targeting visit: https://www.facebook.com/help/568137493302217.

How Your Information Is Used

We use the information we receive from you to:

  • Provide our products and services you have requested or purchased from us
  • Personalize and customize our content
  • Make improvements to our website
  • Resolve problems and disputes
  • Contact you with marketing and advertising that we believe may be of interest to you

Communications and Emails
When we communicate with you about our website, we will use the email address you provided when you registered as a user. In addition to previously described purpose, we may, with applicable consent, contact you with marketing and advertising that we believe may be of interest to you and we may also send you emails with promotional information about our offers and news. If we disclose or provide your personal information to our Affiliates and Third Parties we will only do so with your consent and we will always require that those companies we disclose it with to comply with adequate privacy, confidentiality and security standards. However you can change your contact preferences at any time through your account or by sending us an email with your request to:
info@asa.edu
Reviews, Testimonials and Feedback
We will contact you to obtain authorization before we publish any reviews, feedback, and/or testimonials on our website. Any such publications will only disclose the content of your communication and your first name. You may decline the publication of any such information when we contact you.
Sharing Information with Affiliates and Other Third Parties
We do not sell or rent your PD to third parties for marketing purposes. We may provide your PD to third-party service providers we hire to provide services to us. These third-party service providers may include but are not limited to: payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, auditors, shopping cart and email service providers, and shipping companies.
Sharing Information with Facebook and Google for Marketing Purposes
We may share your PD with third parties for similar audience marketing purposes. Similar audience marketing is also called lookalike audience marketing. The third parties we share your PD with for this type of marketing include Facebook and/or Google. Using your PD, for similar audience marketing or lookalike audience marketing helps us find new audiences (users and customers) based on similar interests to yours, this helps us improve our marketing services. Your PD is only shared with Facebook and Google for this type of marketing. By using our website and agreeing to our privacy policy, you are giving your consent for your PD to be used for the marketing purposes described within this section.
Legally Required Releases of Information
We may be legally required to disclose your PD if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.
Disclosures to Successors
If our business is sold or merges in whole or in part with another business that would become responsible for providing the website to you, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy policy as well as to any changes to this privacy policy as instituted by the new business. We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

Retaining and Destroying Your (PD)

We only retain your accurate, complete and up to date information that we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.

Updating Your (PD)

You can update your PD using services found on our website. If no such services exist, you can contact us using the contact information found at the top of this notice and we will help you. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.

Revoking Your Consent for Using Your PD

You have the right to revoke your consent for us to use your PD at any time. Such an optout will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept. If you want to revoke your consent for us to use your PD, send us an email with your request to:
info@asa.edu

Protecting the Privacy Rights of Third Parties

If any postings you make on our website contain information about third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others.

Do Not Track Settings

Some web browsers have settings that enable you to request that our website not track your movement within our website. Our website does not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.

Links to Other Websites

Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy policies of these websites to see how they treat your PD.

Protecting Children’s Privacy

Even though our website is not designed for use by anyone under the age of 16, we realize that a child under the age of 16 may attempt to access our website. We do not knowingly collect PD from children under the age of 16. If you are a parent or guardian and believe that your child is using our website, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.

Our Email Policy

You can always opt out of receiving further email correspondence from us, our affiliates or third parties that provide services to us. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.

Our Security Policy

We have built our website using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties who provide services for us, also maintain technical and organizational safeguards to protect your PD. When we collect your credit card information through our website, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your PD or secure data transmission over the Internet because of its nature.
We strongly urge you to protect any password you may have for our website and to not share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing or using a computer in a public place.

Use of Your Credit Card

You may have to provide a credit card to buy products and services from our website. We use third-party billing services and have no control over these services. We use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

International Transfers

ASA College’s services are based in the United States and are governed by United States law. If you are using our services from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States, where our databases and servers are located. In addition we may from time to time use third parties as per this policy who may be located anywhere in the world. We always take the necessary steps to ensure your data is protected when we use third parties.

Changes to Our Privacy Policy

We reserve the right to change this privacy policy at any time. If our company decides to change this privacy policy, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ PD in agreement with the privacy policy in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy policy will constitute your acceptance of such change.

Questions About Our Privacy notice

If you have any questions about our privacy policy, please contact us using the information at the top of this privacy policy.

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